[Talent Pool] Technical Account Manager / API Expert (m/f/d)

Festanstellung, Vollzeit · Berlin

Explore a new world of possibilities

At HomeToGo, we’re on a mission to make incredible accommodation easily accessible for everyone. Our team is united by a passion for travel, driven by innovation and impact, and guided by open-minded leaders at every level. Our commitment to recognizing and empowering exceptional talent is the foundation of our growth. We are actively hiring candidates from all around the world, including sponsoring visas for Germany. An amazing journey of opportunity with an international team lies ahead - join us!

Your future contribution

Utilize your expertise as well as your business and technical background to drive cross-cultural engagement and interaction with our business development and engineering teams, with the ultimate goal of helping our partners succeed on the HomeToGo platform. As we scale, seamless and effective integration of our vacation rental partners onto our website is crucial for our ongoing success. As part of a business-critical, tech-driven Partner team you will play a key role in our continued growth by applying your technical know-how and problem-solving ability to our post-integration processes.

Talent Pool Process:

Submit Your Application:
Please provide your resume showcasing your key skills and relevant experiences,
Review & Notification:
Our Talent Acquisition Team will carefully review applications. Although we may not be able to respond individually to every application, we’ll reach out when a fitting position becomes available within your area of interest.
Hiring Process:
Once a suitable role opens up, shortlisted candidates will go through a screening call and potentially 3-5 interview rounds

How you’ll add value

Work closely with an agile development team based in Berlin and Lithuania to integrate new providers and improve the performance of our existing providers
Prioritise daily operational work, new API integrations, and integration improvements based on business impact and technical feasibility in collaboration with other departments
Build a close relationship with providers by communicating and cooperating with them directly
Manage our provider integrations through technical improvements of their connection
Offer first-class quality assurance and technical account management to support on all technical levels
Act as a central interface between our business development and tech teams, ensuring internal alignment on all aspects of our partner integration
Establish best practices and monitor technical performance metrics

You’ll be successful in this role if you

Have at least 3 years of experience in a digital industry, preferably in the travel sector
Possess practical knowledge of REST API, XML, JSON, and similar technologies
Demonstrate strong technical account problem-solving skills, including analytical, troubleshooting, and general problem-solving abilities
Are able to quickly learn about complex systems and dependencies between components
Have excellent organizational skills, and the ability to prioritise workloads effectively
Are self-driven, able to manage daily schedules and handle an overwhelming number of requests from various people
Are able to effectively communicate on a technical level with the development team that work with the provider, as well as translate complex technical issues for non-technical audiences
Are fluent in English
Have experience in the travel industry, especially vacation rental software, would be a plus
Proactively communicate plans, progress, and problems with the team, stakeholders, and leadership
Make decisions based on data to maximize business value delivered

What we offer

Your journey with HomeToGo is a two way street - we’ve got you covered! We offer a diverse variety of benefits to enable your career development and make HomeToGo a great place to work, including:

The essentials: Competitive compensation package, visa sponsorship & relocation assistance*, full IT support & equipment, corporate benefits, modern offices, 27 paid vacation days a year (+ one additional day per year of employment until 32)
Career growth: 360° feedback, open feedback culture, buddy and mentorship programs from an international team of passionate industry experts
Personal development: German & Lithuanian language courses, internal and external workshops & trainings, company & team events, Wellhub, clubs & sports (e.g. volleyball, running), psychological support
Startup spirit: Driven by our Leadership Principles: We are fast, nimble, and results-driven - embodying a startup mentality even as a global, public company. We encourage ownership and enable each other to succeed
Flexible work approach: Office-led and remote friendly approach; employees are offered remote work flexibility for up to 50% of the year, including work from abroad benefits. Plus, access to the Travel Industry Card
Climate action: Committed to being a pioneer in green travel: We’ve achieved an industry-leading “Low Risk” ESG Rating (16), awarded by Morningstar Sustainalytics, and are a proud member of Leaders for Climate Action
And so much more…

*Certain conditions apply

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About us

HomeToGo is the SaaS-enabled marketplace with the world's largest selection of vacation rentals, listing millions of offers from thousands of trusted partners, including Booking.com, Vrbo and TripAdvisor. From vacation homes, cabins, beach houses, apartments, condos, house boats, castles, farm stays and everything in between, HomeToGo combines price, destination, dates and amenities to find the perfect accommodation for any trip worldwide.

Founded in 2014, HomeToGo operates localized apps & websites in 25 countries across Europe, North America, South America, Australia and Asia-Pacific. HomeToGo also operates brands such as Agriturismo.it, AMIVAC, atraveo, Casamundo, CaseVacanza.it, e-domizil, EscapadaRural, Kurzurlaub, Kurz Mal Weg, Tripping.com and Wimdu.

HomeToGo is an Equal Opportunity Employer, committed to hiring and nurturing exceptional talent, representing various backgrounds, perspectives and skills. We are authentically candid and open-minded, fostering a safe environment for diverse opinions. Our hiring decisions are based on qualifications, merit and business needs. We do not discriminate against race, ethnic origin, gender, sexual orientation, religion, political, ideological or religious views, disability or age.

We are committed to creating and maintaining a workforce of equality and diversity at HomeToGo and to provide opportunities to everyone. We therefore welcome your application even if you aren't completely confident that your experiences fit the job description criteria. We would really love to get to know you!

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Deine Bewerbung

Wir freuen uns über Dein Interesse an HomeToGo. Bitte fülle das folgende kurze Formular aus. Solltest Du Schwierigkeiten mit dem Upload Deiner Daten haben, wende dich gerne per Email an recruiting@hometogo.de.